COVID- 19 Protocol

Safely treating patients at work

I hope you are all safe and well. I have been working hard over the last weeks working towards opening our doors again to the public. Now we have clear procedures in place to allow practitioners and patients to enter safely for treatment. Things will be a little different for a while but rest assured i will still be providing the best possible treatment and service during these precedented times. You will notice a few changes which i shall list below:

 

  • ​On BOOKING appointments Screening questions will be asked before attending appointments to ensure it is safe for you to enter the practice.

  • Appointment times have been adjusted to allow for a 15 minute gap between patients to allow our strict cleaning regime and for the room to air. New Patients are 45 minute appointments and continuing patients are 30 minutes.

  • Please arrive for your appointments on TIME. Avoid arriving early where possible and your practitioner will come and meet you at the door to try and avoid people waiting in the waiting area. If you arrive early please wait in your car until your time slot.

  • If you see your practitioner letting out a patient who was in before you. Please be aware she has to clean the room and any communal areas before your appointment. 

  • Your practitioner will be wearing Full PPE and on entering the clinic you will be asked to wear a mask during your appointment. If you arrive in a mask this is fine. If not one will be provided for you. You will also have your temperature checked at the door. We will check your blood pressure in the treatment room. Your Osteopath will guide you through to the treatment room for the consultation to begin. 

  • We are accepting Card and Cash payments.

 

If it is not safe for you to enter the clinic don't worry we can still provide advice and exercises over the phone or via video consult. 

 

Please if you have an worries or concerns please give us a call and always leave a message. We will call you back. 

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